Wire · regulatory
SAP Agrees Easier Customer Switching to Avoid EU Antitrust Penalty
◆ Sectors
◆ Geography
◆ Source
◆ Verified
Fusion42 · 12 July 2026 · Fusion42 review
SAP has agreed to make it easier for customers to switch maintenance providers and exit contracts to settle EU antitrust concerns around switching costs in enterprise software. The case signals that Brussels is now enforcing competition rules around lock-in and ecosystem control in business software, not just consumer platforms.
This Wire brief sits within Fusion42's coverage of Enterprise Software.
◆ ◆ The Wire takeaway
If you sell into enterprise software, switching costs are now a regulatory liability in Europe. SAP just agreed to make exit cheaper—your contract terms will face the same scrutiny, and customers will demand the same rights.
◆ Coverage
1 source · 10 Jul 2026
◆ Related on Wire
◆ Topics