Wire · technology
IotaBot Launches AI-Powered Customer Support Platform for SMBs and Enterprise
◆ Sectors
Enterprise SoftwareAI Agents
◆ Source
◆ Verified
Fusion42 · 28 August 2026 · Fusion42 review
IotaBot launched an AI-powered customer support platform that combines AI chatbots with human-agent handoff, ticketing, and file storage to help businesses from SMBs to enterprises scale support efficiently.
This Wire brief sits within Fusion42's coverage of Enterprise Software and AI Agents.
◆ ◆ The Wire takeaway
You can now deliver customer support combining AI and humans without juggling tools. IotaBot opens a way to scale support teams while keeping personalised answers ready around the clock.
◆ Coverage
1 source · 8 Aug 2026
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◆ Topics
Enterprise SoftwareAI Agentsai-chatbotscustomer-supporthuman-agent-handoffticketingfile-storage