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Wire · regulatory

SAP to make it easier for customers to switch, averts EU fine

10 July 2026 · By · Wire by Fusion42

Published

10 July 2026

Topic

regulatory

◆ Sectors

Enterprise Software

◆ Geography

Europe

◆ Source

Read at reuters.com →

◆ Verified

Fusion42 · 10 July 2026 · Fusion42 review

SAP has agreed to make it easier for customers to switch to rival maintenance and support providers for on-premises software, including scrapping reinstatement fees and offering alternative licence fee calculations, settling an EU antitrust investigation without a fine.

This Wire brief sits within Fusion42's coverage of Enterprise Software.

◆ ◆ The Wire takeaway

If you build maintenance or support services for SAP on-premises customers, you now have 10 years of regulatory cover to compete on price and service without SAP blocking you with fees. The switching costs that protected SAP's moat just got demolished.

◆ Coverage

1 source · 10 Jul 2026

◆ Related on Wire

◆ Topics

Enterprise Softwareantitrustcustomer-lock-insapswitching-costseu-enforcement