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SAP to make it easier for customers to switch, averts EU fine

SAP has agreed to make it easier for customers to switch to rival maintenance and support providers for on-premises software, including scrapping reinstatement fees and offering alternative licence fee calculations, settling an EU antitrust investigation without a fine.

This Wire brief sits within Fusion42's coverage of Enterprise Software. Wire is Fusion42's founder-focused intelligence feed: each story is connected to the funds and startups it names — every one with a live profile on Raise or Scout — so founders can follow the capital and the momentum behind the headline rather than just the headline itself. Wire analysis is one of the live surfaces Arthur, Fusion42's AI co-founder, reasons over.

The Wire takeaway

If you build maintenance or support services for SAP on-premises customers, you now have 10 years of regulatory cover to compete on price and service without SAP blocking you with fees. The switching costs that protected SAP's moat just got demolished.

Read the full story at reuters.com

Topics: Enterprise Software · antitrust · customer-lock-in · sap · switching-costs · eu-enforcement

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Verified 10 July 2026 · Sources: Fusion42 review

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