← Back

Wire · opportunities

Multilingual AI agents taking on legacy chatbots

Published

7 August 2026

Topic

opportunities

Sectors

Enterprise Software

Geography

Asia-Pacific

Source

Read at techinasia.com

Verified

Fusion42 · 8 August 2026 · Fusion42 review

Level3AI has developed EMILY, a multilingual AI agent that autonomously resolves complex customer support issues across Asia-Pacific, improving efficiency and customer satisfaction while reducing costs for enterprises.

This Wire brief sits within Fusion42's coverage of Enterprise Software.

◆ The Wire takeaway

You must move fast to embed AI that truly handles local languages and cultures if you sell enterprise software in Asia-Pacific. Legacy chatbots are vulnerable as buyers demand proven results in cost reduction and customer satisfaction.

Coverage

1 source · 7 Aug 2026

Related on Wire

Topics

Enterprise Softwaremultilingual-aicustomer-supportenterprise-softwareasia-pacificai-agents