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Wire · opportunities

Multilingual AI agents taking on legacy chatbots

7 August 2026 · By · Wire by Fusion42

Published

7 August 2026

Topic

opportunities

◆ Sectors

Enterprise Software

◆ Geography

Asia-Pacific

◆ Source

Read at techinasia.com →

◆ Verified

Fusion42 · 8 August 2026 · Fusion42 review

Level3AI has developed EMILY, a multilingual AI agent that autonomously resolves complex customer support issues across Asia-Pacific, improving efficiency and customer satisfaction while reducing costs for enterprises.

This Wire brief sits within Fusion42's coverage of Enterprise Software.

◆ ◆ The Wire takeaway

You must move fast to embed AI that truly handles local languages and cultures if you sell enterprise software in Asia-Pacific. Legacy chatbots are vulnerable as buyers demand proven results in cost reduction and customer satisfaction.

◆ Coverage

1 source · 7 Aug 2026

◆ Related on Wire

◆ Topics

Enterprise Softwaremultilingual-aicustomer-supportenterprise-softwareasia-pacificai-agents