Think Your Trucking Fleet Isn't Using Much AI? Think Again | Heavy Du…

Shadow AI — unauthorised use of consumer AI tools by employees — is endemic in trucking fleets, with 64% of workers in mid-sized organisations using unsanctioned tools to process sensitive data like customer rates, driver records, and bills of lading. Senior staff are twice as likely as junior employees to use these tools, creating a governance blind spot that most trucking companies lack formal policies or inventory controls to address. If you sell fleet management, compliance, or data governance software to trucking, your customer's biggest security hole isn't what they know about — it's what their own staff are doing with consumer AI tools right now. Build or acquire controls that give fleet ops visibility into which employees are moving which data to which AI services, and you've got a table-stakes product.