SAP makes it easier for customers to shop for legacy product support…

SAP has agreed to abolish reinstatement fees and reduce back-maintenance charges for legacy products, ending an EU antitrust investigation into anticompetitive practices in the aftermarket support business. The move removes financial barriers for thousands of customers—particularly those running ECC ahead of its December 2027 support deadline—to switch to third-party maintenance providers or pause and resume SAP support without penalty. SAP just removed the financial trap that locked 21,000 ECC customers into paying reinstatement fees if they left for third-party support—that's your customer acquisition window, and it closes in December 2027 when SAP kills ECC mainstream support. Call Kingfisher, Rimini Street's customers, and every large retailer or manufacturer running legacy SAP this week: they can now afford to leave without penalty.