Wire · opportunities
Cisco turns Webex into an AI agent workspace with Claude built in
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Fusion42 · 11 October 2026 · Fusion42 review
Cisco has integrated Anthropic's Claude Managed Agents into Webex, enabling AI agents to actively participate within meetings and spaces to execute multi-step tasks live. The platform will also support OpenAI's Dots agents, positioning Webex as a collaboration app with multiple AI models, while its RoomOS 27 update adds Google Meet support for meeting-room devices.
This Wire brief sits within Fusion42's coverage of AI & ML.
◆ ◆ The Wire takeaway
You now face AI agents embedded inside everyday collaboration tools, not separate chat apps. This forces you to build integrations and demonstrations inside the apps your customers already use daily.
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1 source · 10 Oct 2026
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