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Wire · technology

Halifax Water portal remains offline months after privacy incident

13 August 2026 · By · Wire by Fusion42

Published

13 August 2026

Topic

technology

◆ Sectors

Utilities

◆ Geography

Canada

◆ Source

Read at cbc.ca →

◆ Verified

Fusion42 · 13 August 2026 · Fusion42 review

Halifax Water's online customer portal remains offline months after a data breach affecting 16 accounts due to vulnerabilities in a third-party platform. The utility continues to send paper bills while it works on security fixes and improved protocols.

This Wire brief sits within Fusion42's coverage of Utilities.

◆ ◆ The Wire takeaway

You face new expectations for cybersecurity vigilance when using third-party platforms, as ignoring security alerts can lock your customers out for months. Fixing such gaps quickly is critical to avoid customer churn and rebuild trust.

◆ Coverage

1 source · 13 Aug 2026

◆ Related on Wire

◆ Topics

Utilitiesdata-breachcybersecuritycustomer-portalutilitiesprivacy-incident