Airtel Truecaller Google AI Spam Call Identification

India's telecom regulator TRAI is seeking power to regulate caller identification apps like Truecaller after banks complained that legitimate numbers (140 and 1600 prefixes) were being flagged as spam, causing customers to miss fraud alerts and critical service calls. The proposal raises questions about AI-driven spam detection governance and whether these platforms should fall under telecom rather than IT regulation.

This Wire brief sits within Fusion42's coverage of Fintech.