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Wire · technology

Inside the post-merger IT overhaul at Alaska Airlines

Published

7 August 2026

Topic

technology

Sectors

Micromobility

Geography

United States

Source

Read at cio.com

Verified

Fusion42 · 29 August 2026 · Fusion42 review

Alaska Airlines completed a major IT overhaul to integrate the passenger service systems (PSS) of itself and Hawaiian Airlines after a $1.9 billion merger, consolidating millions of bookings into one seamless platform while maintaining separate brand identities. The project involved phased deployment, mock rehearsals, and cross-company collaboration to avoid disruptions and prepare for expanded route services.

This Wire brief sits within Fusion42's coverage of Micromobility.

◆ The Wire takeaway

You can gain a competitive edge by focusing on smooth IT integration for merged airlines, especially by enabling seamless customer journeys across legacy brands. Airlines and mobility tech founders now have a clearer operational model to handle complex multi-brand service systems.

Coverage

1 source · 7 Aug 2026

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Topics

Micromobilityairlinesmerger-integrationpassenger-service-systemIT-overhaulcustomer-experience