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Wire · technology

Precisely Expands AI-Powered Customer Comms Capabilities in EngageOne RapidCX

24 September 2026 · By · Wire by Fusion42

Published

24 September 2026

Topic

technology

◆ Sectors

MartechGenerative AI

◆ Geography

United States

◆ Source

Read at martechcube.com →

◆ Verified

Fusion42 · 24 September 2026 · Fusion42 review

Precisely has enhanced its EngageOne RapidCX platform with expanded AI-powered customer communication features, improving automation and personalisation in customer interactions.

This Wire brief sits within Fusion42's coverage of Martech and Generative AI.

◆ ◆ The Wire takeaway

You can now automate more personalised customer messages through Precisely's platform, cutting manual work and boosting engagement. This opens a sales conversation with companies seeking to upgrade their customer comms quickly.

◆ Coverage

1 source · 24 Sep 2026

◆ Related on Wire

◆ Topics

MartechGenerative AIai-poweredcustomer-communicationsautomationengageoneprecisely