Wire · regulatory
CMA Launches Investigation into Trainline Over Booking Fee Transparency
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Fusion42 · 19 August 2026 · Fusion42 review
The UK's Competition and Markets Authority (CMA) has launched an investigation into Trainline regarding transparency issues around its booking fees, scrutinising whether customers fully understand the fees charged when purchasing train tickets.
This Wire brief sits within Fusion42's coverage of Travel Tech, and 2 sources have reported it.
◆ ◆ The Wire takeaway
You must review how you disclose fees to customers or risk losing access to UK travel markets. Regulators are tightening rules on transparency, so your pricing must be crystal clear or face investigations.
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2 sources · 19 Aug 2026
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