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Wire · operational-macro

New chapter for Makro and Game stores in South Africa

20 September 2026 · By · Wire by Fusion42

Published

20 September 2026

Topic

operational-macro

◆ Sectors

E-commerce

◆ Geography

South Africa

◆ Source

Read at newsday.co.za →

◆ Verified

Fusion42 · 20 September 2026 · Fusion42 review

Massmart, owner of Makro and Game stores in South Africa, plans to eliminate till slip checks to improve customer experience, while continuing to close underperforming Game stores amid a shift towards online shopping.

This Wire brief sits within Fusion42's coverage of E-commerce.

◆ ◆ The Wire takeaway

You face a retail market shifting away from strict theft prevention methods in stores, signalling a push for smoother shopping experiences. If your business targets South African retail, prepare for changing customer expectations and fewer physical store opportunities as online shopping rises.

◆ Coverage

1 source · 20 Sep 2026

◆ Related on Wire

◆ Topics

E-commerceretailstore-closurescustomer-experienceSouth-africamassmart