Cox Automotive dealer survey: 82% use AI but 'still early in the journey'

A Cox Automotive survey reveals that 82% of US car dealers use AI primarily for automating tasks, coordinating customer follow-ups, and content creation, but many struggle to measure its impact despite expecting sales growth. Consumers are rapidly adopting AI to prepare for dealership interactions, indicating a shift in the buying process.

This Wire brief sits within Fusion42's coverage of Micromobility.